National Cancer Centre Singapore is offering the option of remotely attending your medical appointments for selected services. You will be connected to a member of the clinical care team via a secure video conferencing platform called Zoom that is accessible through internet-enabled devices such as your smartphone, tablet or computer.
These virtual appointments enable patients to receive ongoing care when in-person clinic consultations are not necessary or possible. You will receive the same level of patient care and medical attention from our healthcare providers.
*When deemed necessary, you may be scheduled for a visit to the hospital to further manage your condition.
If medication is needed, the delivery of medication to your home will be arranged.
The video consultation service will be as per standard charges of your current clinic consultation. Click here for consultation charges.
A payment notification will be sent to you via SMS. You can settle your outstanding bills via our convenient e-payment option on HealthHub, DBS internet/Mobile banking or the AXS machine.
In the event that Medical Certification and/or memo is issued, it will be sent to your mailing address. You may also access it through an SMS sent to you.
What are the risks and limitations of a video consultation?
What are my options?
This is an optional service available for you. If you do not wish to participate in video consultations, you may choose to continue with in-person consultations with your clinical care team at NCCS.
If you are acutely unwell, do not wait for a video consultation. Please proceed to your nearest polyclinic, GP clinic or Emergency Department.
Sign up for Video Consultation
For your clinical safety, some exclusions apply. Please agree to our terms:
See full terms and conditions.
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