Visitor Policy

A. COMING TO NCCS

1. I am fully vaccinated and have self-isolated at home for 7 days after COVID-19 infection, but I am still testing ART positive. Can I come for my scheduled appointments at NCCS?
   
   Yes, there is no need to reschedule your appointments if you have completed 7 days of self-isolation at home.
   
   
2. What should I do when I arrive at NCCS for my appointment?
   
   

   All patients coming to NCCS for the following procedures are no longer required to do a self-administered COVID-19 Antigen Rapid Test (ART) on the day of their appointment.

   However, if you are symptomatic on the day of your appointment, you are required to do ART, take a photo of your negative ART results and show it to staff before the procedure. Your treating doctor will determine if it is safe for you to proceed with the treatment or postpone it to another day.
   
   If you test positive for COVID-19, you should not come for your appointment at NCCS. Please call the NCCS Call Centre at (65) 6436 8088 to reschedule your appointment.
   

   
   
3. Where can my caregiver and I buy food and drinks near NCCS?        
   
   There are food and beverage outlets within NCCS.

B. ACCOMPANYING PERSONS/CAREGIVERS

1. My mother has an appointment for chemotherapy, can I accompany her to the Ambulatory Treatment Unit for her chemo session?
   
   
   The Ambulatory Treatment Unit is a high-risk area as patients receiving chemotherapy treatment are immunocompromised and more vulnerable to infections. To protect this group of patients, one accompanying person is allowed in the Ambulatory Treatment Unit waiting area at NCCS.
   
   
2. Can my 2 children accompany me to NCCS for my appointment?
   
   
   Due to COVID-19, the number of accompanying persons allowed has been limited to reduce the possibility of disease transmission. For their safety, children under 12 years old are strictly not allowed into NCCS. 
   

C. RESCHEDULING APPOINTMENTS

1. I’m feeling unwell with flu-like symptoms and a fever, should I come for my appointment?
   
   
   If you feel unwell, you should not come for your appointment at NCCS. Please call the NCCS Call Centre at (65) 6436 8088 to reschedule your appointment.
   
   
   Please wear a mask and seek medical attention if feeling unwell.