"Quitting did cross my mind when I first joined, as I had zero knowledge about healthcare and the learning curve was quite steep.  But over time, the patients and visitors gave me strength and inspiration – simple thank-you notes from them make my work worthwhile.

I once came across a patient who had a fall along the walkway.  I quickly grabbed a wheelchair and wheeled him to the clinic, where I ensured that he got the attention he needed before leaving.  A few days later, I bumped into the same patient. He thanked me and we chatted for a while.  Since then, we have become friends. That was a memorable and fulfilling encounter."

Gerard Joseph Tang
Manager, Operations, General Services
Singapore General Hospital

Tags: Administrator