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Savvy Online Shopping for Medicines and Medical Products

By: Ng Hui Cheng, Pharmacist, National Cancer Centre

With the evolution of the worldwide web, surfing of the Internet for information or for pleasure has become part and parcel of modern living. With hundreds of drug-dispensing websites in business, how then can consumers tell which sites are trust-worthy legitimate ones, and which sites are not? This is especially so when creating a website that looks professional and impressive is easy. These sites may even boast of a whole list of benefits to consumers, such as minimum hassle, guaranteed results, attractive discounts, free delivery, and so on.

There are several key questions you need to ask yourself every time you access a new Internet resource. A good way to remember them is to think of the three www’s:

· The first “w” - Who has provided the information?

Is it a doctor, nurse, health organization, university, commercial industry, or interested individual? Are they representing themselves or an organization? Are they qualified or reputable? Can you find information about the author on the website?

· The second “w” - When was the information published?

Is there a publication date or a date whereby the material has been put up in the website? How far back does the data go? Is there a “site updated” notice at the bottom of the web page?

· The third “w” - Where is the information from?

What kind of server is it hosted on? Is it commercial, educational or organizational? Is it an individual’s page on a University website? Is the validity of the information compromised by the aims of the host organization?

To assist consumers who wish to buy health products online, here are some tips:

·

Do not buy from sites that offer to prescribe a prescription drug for the first time without a physical examination by a doctor, sell drugs not approved by the Singapore Health Sciences Authority, or sell a prescription drug without a prescription.
·
Do not buy from sites that have no access to a registered pharmacist for queries.
·
Do not purchase from foreign websites because it is generally illegal to import drugs bought from these sites. The associated risks are greater and you may face the chance of getting cheated.
·
Beware of sites that advertise a “new cure” for a serious disorder or a “wonder drug” that can cure a wide range of illnesses.
·
Be careful of sites that use impressive terminology to disguise a lack of good science.
·
Beware and avoid sites that include undocumented cases claiming “amazingly successful” results after taking a product.
·
Consult your doctor or pharmacist before using medications for the first time.

So before you buy a particular medication online, check to see if the website has any of the above warning signs. Remember once you have administered a drug, it is difficult and, sometimes impossible to remove it from your body. Furthermore, the drug may even cause a whole series of side effects.


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