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Home > For Patients & Visitors > Business Office > Payment Enquiries
 
Payment Enquiries
 
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Contact & Operating Hours

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Using Medisave
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Using Medishield
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Using Medifund

Contact & Operating Hours

Business Office
For billing enquiries, please call 6436 8221.

(Monday to Friday, 8.30am - 5.30 pm)
(Saturday, 8.30am - 12.30 pm)

For more infomation of the medishield reform, please visit MOH's site.

Using Medisave

In NCC, you may use medisave to pay for certain outpatient expenses incurred by you or your immediate family members (spouse, children, parents and grandparents). Grandparents must be Singapore citizens or permanent residents.

Medisave covers:
- Medicines
- Investigations
- Surgical operation fee

For more information on the Medisave scheme, you can refer to the Medisave information on MOH’s website. You can also contact the CPF Board at Tel : 1800-227 1188 or visit their website. Ministry of Health at Tel : 1800-225 4122

Medisave covers up to:
- Medical/surgical inpatient cases
Up to S$450 per day for daily hospital charges (patient must stay in hospital at least 8 hours unless he/she is admitted for a day surgery). This includes a maximum of S$50 for doctor's daily attendance fees.

- Approved day surgeries
Up to S$300 per day for daily hospital charges.

- Surgical operations (inpatient and day surgery)
Depending on the complexity of the operation, the limit fixed according to the following table of surgical operation:

Table of Operations Medisave Withdrawal Limits

1A - 1C

S$250 - S$450
2A - 2C S$600 - S$950
3A - 3C S$1250 - S$1850
4A - 4C S$2150 - S$2850
5A - 5C S$3150 - S$3950
6A - 6C S$4650 - S$5650
7A - 7C S$6200 - S$7550

- Medisave can be used for the following outpatient treatment:

Type of treatment Medisave Withdrawal Limits
Radiotherapy for cancer patients S$80 per treatment
Chemotherapy for cancer patients Maximum S$1,200 per 21/28 days cycle

Using Medishield

Medishield (Basic) is a low-cost catastrophic medical insurance scheme which helps Medisave account holders and their dependants meet the cost of treatment for serious and prolonged illnesses.

If you are covered under Medishield at the time of your hospitalization/treatment, you may claim part of your hospital bill from Medishield, by simply informing the staff handling your admission that you wish to make a Medishield claim. Non-Singaporeans who are covered by Medishield should inform the admission staff of their CPF account number.

The hospital will submit the Medishield claim on your behalf to the CPF Board. After processing, the Board will pay directly to the hospital. The remaining amount not covered by Medishield may then be settled by patients either with Medisave or cash or both.

For more information on Medishield scheme, you can refer to the Medishield information on MOH's website. You can also contact the CPF Board at 1800- 6227 1188 (toll-free) or visit their website. Ministry of Health at Tel : 1800-225 4122 .

Using Medifund

Medifund is an endowment fund set up by the Government to help needy Singapore citizens who are unable to pay for their heavily subsidized medical care at restructured hospitals.

Criteria for Medifund Assistance

You:

- Must be a Singapore citizen (does not apply to Permanent residents)
- Must be warded in Class B2/C or a subsidized outpatient in a restructured hospital
- Cannot afford to pay the medical bills either by yourself or with the help of your family
- Have used up all your own and immediate family's Medisave balances

Note : The amount of help from Medifund depends on your financial circumstances and the charges incurred.

Charges

 
Senior Consultant
Consultant
Senior Registrar/
Registrar
Initial Visit
Resident – Private
(Singapore Citizen/Permanent Resident)
S$85.00
S$75.00
S$65.00

Resident – Subsidised
(Singapore Citizen/Permanent Resident)

S$25.00/S$30.00
S$25.00/S$30.00
S$25.00/S$30.00
Resident Foreigner

S$85.00

S$75.00

S$65.00

Non Resident
S$95.00
S$85.00
S$75.00
Repeat Visit
Resident – Private
(Singapore citizen/Permanent Resident)
S$60.00
S$50.00
S$40.00

Resident – Subsidised
(Singapore Citizen/Permanent Resident)

S$25.00/S$30.00
S$25.00/S$30.00
S$25.00/S$30.00
Non Resident
S$66.00
S$55.00
S$45.00
Resident Foreigner
S$60.00
S$50.00
S$40.00

Note : The above charges are only applicable to the Oncology Outpatient Clinic.
These prices are indicative of general consultation charges.
Charges are effective from 1 October 2008 and may be subject to changes, if necessary.

 
 
 
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