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Contact & Operating Hours
Business Office
For billing enquiries, please call 6436 8135.
(Monday to Friday, 8.30am - 5.30 pm)
(Saturday, 8.30am - 12.30 pm)
For more infomation of the medishield reform, please visit MOH's site.
Using Medisave
You may use Medisave to pay for hospitalization or certain outpatient expenses incurred by you or your immediate family members (spouse, children, parents and grandparents) Grandparents must be Singapore citizens or permanent residents.
Medisave covers:
- Ward accommodation
- Doctor's attendance fees
- Medicines
- Investigations
- Rehabilitative services
- Medical supplies
- Surgical operation fee
- Implants and prostheses introduced during surgery, etc
Medisave covers up to:
- Medical/surgical inpatient cases
Up to S$300 per day for daily hospital charges (patient must stay in hospital at least 8 hours unless he/she is admitted for a day surgery). This includes a maximum of S$50 for doctor's daily attendance fees.
- Approved day surgeries
Up to S$150 per day for daily hospital charges.
- Surgical operations (inpatient and day surgery)
Depending on the complexity of the operation, the limit fixed according to the following table of surgical operation:
| Table of Operations |
Medisave Withdrawal Limits |
1A - 1C |
S$150 - S$250 |
| 2A - 2C |
S$350 - S$600 |
| 3A - 3C |
S$800 - S$1200 |
| 4A - 4C |
S$1400 - S$1800 |
| 5A - 5C |
S$2000 - S$2400 |
| 6A - 6C |
S$2800 - S$3600 |
| 7A - 7C |
S$4000 - S$5000 |
- Medisave can be used for the following outpatient treatment:
| Type of treatment |
Medisave Withdrawal Limits |
| Radiotherapy for cancer patients |
S$80 per treatment |
| Chemotherapy for cancer patients |
Maximum S$1,200 per 21/28 days cycle |
Using Medishield
Medishield (Basic) is a low-cost catastrophic medical insurance scheme which helps Medisave account holders and their dependants meet the cost of treatment for serious and prolonged illnesses.
If you are covered under Medishield at the time of your hospitalization/treatment, you may claim part of your hospital bill from Medishield, by simply informing the staff handling your admission that you wish to make a Medishield claim. Non-Singaporeans who are covered by Medishield should inform the admission staff of their CPF account number.
The hospital will submit the Medishield claim on your behalf to the CPF Board. After processing, the Board will pay directly to the hospital. The remaining amount not covered by Medishield may then be settled by patients either with Medisave or cash or both.
For more information on Medisave/Medishield, you can refer to the Medisave/ Medishield brochure. You can also contact the CPF Board at 1800- 6227 1188 (toll-free).
Using Medifund
Medifund is an endowment fund set up by the Government to help needy Singapore citizens who are unable to pay for their heavily subsidized medical care at restructured hospitals.
Criteria for Medifund Assistance
You:
- Must be a Singapore citizen (does not apply to Permanent residents)
- Must be warded in Class B2/C or a subsidized outpatient in a restructured hospital
- Cannot afford to pay the medical bills either by yourself or with the help of your family
- Have used up all your own and immediate family's Medisave balances
Note : The amount of help from Medifund depends on your financial circumstances and the charges incurred.
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